Embracing Sincerity and Integrity: Our Commitment to First-Class Service at Plum

Today, amidst the typical Autumn drizzle in London, a heartfelt message from a valued client brightened my day. A seasoned COO in the Education and non-profits sector, his acknowledgment of “first-class service” means the world to us. At Plum IT Services, we understand that personalised and sincere service is just as vital as our technical expertise. As a micro-business, we...
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Safeguarding Charities and Schools: Detecting Impersonation Scam Emails

In today’s digital landscape, where email is a primary means of communication, impersonation scam emails pose a significant danger to the charity and education sectors. These deceptive messages not only jeopardise data security but also erode the trust of stakeholders. In this blog, we will explore the perilous nature of impersonation scam emails and provide practical tips for staff to...
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Search Engines vs. Generative AI: Exploring the Evolution of Information Retrieval for Charities

Introduction: In today’s digital age, information retrieval plays a crucial role in the operations of charitable organisations. Whether it’s researching donor trends, seeking relevant resources, or disseminating information to the community, the tools we rely on are search engines and Generative AI. In this blog post, we will explore the differences between these two powerful technologies and how they can...
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Everything ICT Framework

Everything ICT Framework Plum IT Services are an approved supplier on the Everything ICT Framework – an ICT procurement framework specialising in both the public sector and the education sector and Department for Education (DfE) recommended. Providing ICT products, solutions and services, representing more than 6,000 Schools, Colleges, Universities and Multi-Academy Trusts as well as supporting government departments, NHS Trusts, Local Authorities,...
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The Unsung Heroes

March 2021 by Ji Li, published on Spectator Schools Supplement March 2021 Issue The coronavirus pandemic thrust the UK’s public sector and key workers into the spotlight last year. Clap for Carers captured the nation’s imagination, proving a moment of unity during the bleakest months of 2020. While the phenomenon rightly paid tribute to the NHS, our schools did not receive the same...
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